ONVEY STUDIO

Terms of Service

LAST UPDATED 8 OCTOBER 2026

These terms govern the production of property films by Onvey Studio for its clients. By placing an order or subscribing to a monthly package you accept them.

1. What we produce

Onvey Studio produces short cinematic films of residential property. Each film is generated from photographs that you supply. We do not visit the property, operate cameras, or capture any footage ourselves.

Films are delivered in 4K, in both 16:9 and 9:16, without watermark. You may use them in any listing, advertisement, social post or presentation for the property concerned.

2. Generated imagery

Our films are generated using artificial intelligence. This has consequences you must understand before ordering.

Our full AI policy forms part of these terms.

3. Photographs you supply

By uploading photographs you confirm that you hold the rights to use them and to grant us the right to produce a film from them. You remain responsible for any licence owed to the photographer.

We use your photographs only to produce your film. We do not sell them, publish them, or use them to train any model.

Photographs and finished files are deleted ninety days after delivery. Download and store your files before then. We cannot recover deleted work.

4. Delivery

We deliver within 48 hours of receiving a usable set of photographs. The clock starts when the set is complete, not when payment is taken.

If a set is unusable — too few photographs, missing rooms, or quality too low to work from — we will tell you what is needed. The 48 hours begins again when the missing material arrives.

5. Revisions

We do not offer a fixed number of revisions. If a delivered film has a defect we consider genuine, we will re-produce the affected part at no charge. Changes of preference, direction or music after delivery are quoted separately.

6. Per-listing orders

Per-listing films are paid at booking. Production begins once payment clears and photographs are received.

7. Monthly brokerage packages

PACKAGEINCLUDEDPRICE
Office5 listings a month$1,199
Studio10 listings a month$2,199
House20 listings a month$3,999

Allowance

The monthly allowance resets on the first of each month. Unused listings do not roll over and are not refunded.

Additional listings

Beyond the included allowance, additional listings are billed at $250 each, to a maximum of three in any month. You are shown this before starting an additional listing, and additional listings appear as separate lines on your next invoice.

Agents

There is no limit on the number of agents who may submit listings against a brokerage account. The brokerage is responsible for use of its account link.

Billing and cancellation

Packages are billed monthly in advance. You may cancel at any time through the billing portal or by writing to us. Cancellation takes effect at the end of the paid month; the remainder of that month stays available to you. We do not refund part-months.

8. Payment

Payment is processed by Stripe. We do not hold or see your card or bank details. Invoiced accounts are due within the terms stated on the invoice. Unpaid accounts may be suspended until settled.

9. Ownership

You own the finished films and may use them without restriction for the property concerned. We retain the right to show delivered work as a sample of ours unless you ask us in writing not to, in which case we will not.

10. Limits of our responsibility

We are responsible for producing the film. We are not responsible for how it is used, for any disclosure obligation owed by you to a buyer, a seller, an MLS or a regulator, or for any outcome of a sale.

Where we are found liable, our liability is limited to the amount you paid us for the work concerned.

11. Changes

We may change these terms. Material changes to pricing or to a monthly package will be notified at least thirty days before they take effect, and you may cancel before they apply.

12. Governing law

These terms are governed by the laws of the State of Illinois.

13. Contact

Onvey Studio, Chicago, Illinois
partnerships@onveystudio.com
+1 630 642 3508

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